Privacy Policy

Zigsa Social
Last Updated: March 2, 2026

1. Introduction

Zigsa Social ("we," "our," or "us") operates the Zigsa Social platform, a social media management and automation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using Zigsa Social, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, and business details when you register.
• Social Media Credentials: OAuth tokens and access credentials when you connect your social media accounts (Facebook, Instagram, TikTok, YouTube, LinkedIn, Twitter/X, etc.).
• Content: Photos, videos, text, and other media you upload or create through our platform.
• Payment Information: Billing details processed through secure third-party payment processors.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform.
• Device Information: IP address, browser type, operating system, device identifiers.
• Cookies: We use cookies and similar technologies to enhance your experience.

2.3 Information from Third Parties

• Social Media Platforms: Profile information, page/account data, and analytics from connected social media accounts as permitted by their APIs.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process and publish content to your connected social media accounts
• Generate AI-powered captions, templates, and content suggestions
• Send service-related communications and notifications
• Process payments and manage subscriptions
• Analyze usage patterns to improve user experience
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Social Media Platforms: To publish content on your behalf through their official APIs
• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure OAuth authentication for social media connections
• Regular security audits and updates
• Access controls and authentication requirements

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Withdraw consent
• Object to processing

To exercise these rights, contact us at [email protected].

8. Third-Party Services

Our platform integrates with third-party social media services. Your use of these services is governed by their respective privacy policies:

• Facebook/Meta: https://www.facebook.com/privacy/policy
• Instagram: https://privacycenter.instagram.com/policy
• TikTok: https://www.tiktok.com/legal/privacy-policy
• YouTube/Google: https://policies.google.com/privacy
• LinkedIn: https://www.linkedin.com/legal/privacy-policy
• Twitter/X: https://twitter.com/en/privacy

9. Children's Privacy

Zigsa Social is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Zigsa Social
Email: [email protected]
Phone: +1 (305) 901-5365
Website: https://zigsa.com

This privacy policy is effective as of the date stated above and applies to all users of Zigsa Social services.